Category: techtarget

A guide to contact center security best practices Follow this comprehensive contact center security checklist that encompasses technology safeguards, customer data protection procedures and common business sense. Go to techtarget

10 predictive analytics platforms for enterprises in 2026 The leading products have evolved into autonomous ecosystems that use AI agents and natural language to accommodate users at every skill level and accelerate decision-making. Go to techtarget

Data governance responsibilities now belong in the C-suite To improve business outcomes, leadership must move beyond IT controls and adopt a playbook that treats data as a shared enterprise asset with clear roles and policies. Go to techtarget

Insightsoftware unifies semantic layer, governance to aid AI With many enterprises struggling to develop AI tools, the vendor’s Simba Intelligence feature set is designed to feed agents and other applications trustworthy, transparent data. Go to techtarget

How executives can build a responsible AI framework Building a responsible AI framework requires governance policies, accountability structures, compliant infrastructure and clear metrics to ensure AI systems operate as intended. Go to techtarget

Magnetic tape backup eases storage cost and capacity concerns Data growth can strain already thin budgets. Today’s LTO-10 tapes provide dense capacity at lower costs than cloud storage that meet your organization’s backup and recovery goals. Go to techtarget

10 strategies to improve contact center agent performance Contact center agent performance improves when organizations combine training, feedback, routing and self-service with the right data, tools and support. Go to techtarget

Yellowfin boosts analytics suite with new NLQ capabilities The vendor’s latest update adds features that bring it more in line with competitors that have been faster to move beyond traditional BI to power their platforms with AI. Go to techtarget

Confluent adds A2A support to fuel multi-agent AI networks Including the open protocol enables users to build an orchestrated network of collaborative agents and could help the vendor distinguish itself from its closest competitors. Go to techtarget

Operational resilience is a benchmark for executive success Operational resilience is emerging as an executive benchmark as regulations, board scrutiny and compliance mandates drive the need for measurable KPIs and accountability. Go to techtarget

Build a business intelligence team to optimize data use Leaders who want to protect data investments must build a strategic business intelligence team with five core roles: the expert, architect, designer, analyst and data steward. Go to techtarget

Web data search specialist Nimble raises $47M to fuel growth By raising funding when AI developers are dominating VC interest, the startup shows that there is a need for agents and other AI tools to include context from external sources. Go to techtarget

New Databricks tool targets streaming data cost, complexity With Zerobus Ingest, the vendor is providing a service that differentiates it from competitors by reducing the tools required to ingest real-time data to its lakehouse platform. Go to techtarget

Top 32 big data interview questions to prep for in 2026 Get insight into the technical and strategic topics that hiring managers focus on with the questions that reveal how organizations assess modern big data skills. Go to techtarget

Improving business forecasting with synthetic data and simulation modeling Synthetic data and simulation forecasting help executives overcome data constraints, test scenarios and strengthen strategic decision-making under uncertainty. Go to techtarget

ThoughtSpot boosts agentic push with Analyst Studio update A data prep agent and caching capabilities aimed at helping users control spending help the vendor stand out from its peers as it evolves toward becoming an agentic data platform. Go to techtarget

Streaming specialist Redpanda adds governance to AI suite New Agentic Data Plane features enable users to create a governance layer for agents and could help the vendor differentiate itself from its closest competitors. Go to techtarget

The future of AI depends on better data, not bigger models AI’s competitive advantage is shifting from model scale to data quality. Organizations that invest in governance and infrastructure build more reliable, defensible systems. Go to techtarget

What is data visualization? Data visualization translates information into charts, maps or other graphics to show patterns, trends and outliers in a way that can be grasped quickly. Go to techtarget

SurrealDB raises $23M, launches update to fuel agentic AI Though funding isn’t flowing as freely into data management as it once was, the startup is attracting interest by focusing on enabling customers to unify data for AI development. Go to techtarget

Graphwise aims to boost AI accuracy with GraphRAG launch With standard RAG pipelines proving unreliable, the vendor’s new feature uses knowledge graphs to add needed context to the data retrieval process that fuels AI outputs. Go to techtarget

18 data science tools to consider using in 2026 Numerous tools are available for data science applications. Read about 18, including their features, capabilities and uses, to see if they fit your analytics needs. Go to techtarget

Call center vs. contact center: What’s the difference? Call centers focus on voice support, while contact centers manage customer interactions across channels using shared data, automation and AI to shape modern CX strategies. Go to techtarget

6 essential big data best practices for businesses These best practices can help data leaders create an effective big data strategy that meets an organization’s analytics needs and delivers valuable business benefits. Go to techtarget

8 contact center challenges and how to address them Modern contact centers face persistent challenges around customer expectations, staffing and data access. Addressing them requires more than incremental operational fixes. Go to techtarget

What executives look for in a data quality platform Data quality strategy now functions as a governance and risk discipline, with executives weighing metrics, ROI accountability and data trust as indicators of enterprise reliability. Go to techtarget

Qlik launches agentic experience to fuel AI-powered analysis The vendor’s latest capabilities, including an insight-generating agent and an MCP server, show that it is evolving to keep pace with current trends in data and analytics. Go to techtarget

PII masking a differentiator for Aerospike’s NoSQL database By adding native protection of personally identifiable information, the vendor is simplifying system administration while simultaneously pushing the NoSQL market. Go to techtarget

Top 19 contact center platforms of 2026 By now, many contact center software providers offer similar features. But large and small enterprises should consider some key differences among vendors. Go to techtarget

Databricks launches PostgreSQL Lakebase to aid AI developers Resulting from the $1B acquisition of Neon, the database built for AI workloads — including separate compute and storage — is now integrated with the vendor’s broader platform. Go to techtarget

Pentaho update aids data integration, semantic modeling The vendor’s latest platform update aims to speed, simplify and better govern workloads to help customers build a trusted foundation for AI development. Go to techtarget

Snowflake launches new AI tools, unveils OpenAI partnership New features such as an agent-powered code generator and automated semantic modeling simplify developing cutting-edge applications and improve the vendor’s competitive standing. Go to techtarget

Why ethical use of data is so important to enterprises Enterprises that don’t use data ethically have a lot to lose. To maintain their businesses’ trustworthiness and value, executives must craft a comprehensive, transparent strategy. Go to techtarget

Domo adds App Catalyst to platform to aid AI development By combining natural language code generation with enterprise-grade security and governance, the vendor aims to help customers more successfully build cutting-edge applications. Go to techtarget

Alteryx launches in-warehouse data prep tool for BigQuery Live Query for BigQuery eliminates the need to move data between systems, saving customers from spending on data egress and reducing the risk of security leaks. Go to techtarget

The trust-at-speed paradox: Most data governance wasn’t built for AI Agentic AI operates autonomously, exposing gaps in governance, data quality and accountability. Executives must address these limits to manage risk and move AI into production. Go to techtarget

Modernized big data architecture a must for AI to deliver Many enterprises put AI into production in 2025 but found their legacy data stacks stalled progress. See what it takes to modernize big data systems for better AI results. Go to techtarget

New Snowflake suite simplifies data, AI for energy sector Energy Solutions joins the vendor’s spate of industry-specific offerings and includes partner-built applications and pre-modeled datasets that accelerate data-driven initiatives. Go to techtarget

The future of business intelligence: 10 top trends in 2026 Here are 10 key trends affecting the current state and future direction of BI initiatives that analytics leaders should be aware of. No surprise: AI use is among them. Go to techtarget

Modern data architectures as a risk management strategy As organizations modernize their data systems, architecture choices will determine how risk is governed, disruptions are absorbed, and regulatory obligations are managed over time. Go to techtarget

GoodData launches MCP server to fuel AI-powered analysis By connecting its platform and customers’ AI tools, the vendor is enabling users to automate the analytics workflow and speed insight generation. Go to techtarget

ScyllaDB adds vector search to managed database platform The feature’s direct integration in the X Cloud platform is aimed at simplifying AI development by eliminating the need for customers to add specialized databases. Go to techtarget

Top field service management software platforms for 2026 The rise in remote work has spawned innovations in field service management. As a result, enterprise tech buyers now have several FSM product features to consider. Go to techtarget

Box releases Box Extract, its AI metadata agent Line-of-business Box users can now tag contracts, reports and other commonly used docs with plain-language instructions, which an agent processes. Go to techtarget

MongoDB launches latest Voyage models to aid AI development With many enterprises struggling to build advanced applications, new embedding and reranking models improve data retrieval to make agents and other tools more effective. Go to techtarget

ScyllaDB X Cloud update addresses database cost, performance Features such as autoscaling and advanced compression are designed to help customers reduce spending on their data management, analytics and AI initiatives. Go to techtarget

How data lineage became a boardroom metric Data lineage has moved beyond a technical function, becoming a board-level signal of how well organizations govern, audit and explain their data across complex environments. Go to techtarget

Sisense targets embedding AI with latest new features Tools such as an MCP server and a natural language assistant demonstrate the vendor’s evolution toward artificial intelligence as the interface for analytics. Go to techtarget

Top trends in big data for enterprises in 2026 As AI systems mature, organizations must evaluate models, infrastructure and governance frameworks that balance cost, compliance and performance this year and beyond. Go to techtarget

New Databricks tool aims to up agentic AI response accuracy With enterprises struggling to successfully develop agents using traditional RAG pipelines, the vendor’s new Instructed Retriever offers an alternative. Go to techtarget

Snowflake storms into IT monitoring with Observe acquisition Historically focused on data management and AI development, the vendor is adding infrastructure observability capabilities in a move that could differentiate it from competitors. Go to techtarget

Data science applications across industries in 2026 Industries like healthcare, retail and finance use data science applications to improve diagnostics, optimize operations, forecast trends and prevent fraud. Go to techtarget

2026 will be the year data becomes truly intelligent As AI moves into production, enterprises are redefining data management around shared meaning, operational trust and system coherence rather than standalone capabilities. Go to techtarget

The top 6 content management trends in 2026 AI technology continues to shape the content management market. It underpins top trends in 2026, including generative AI, agentic AI and predictive analytics. Go to techtarget

4 trends that will shape data management and AI in 2026 The tendencies that influence the next 12 months build on what began last year, including rising mergers and acquisitions and the need to simplify developing and deploying agents. Go to techtarget

What is a data scientist? What do they do? A data scientist is an analytics professional who collects, analyzes, and interprets data to transform it into actionable insights that can facilitate decision-making. Go to techtarget

4 trends that shaped data management, analytics in 2025 With each relating to agentic AI development, tendencies included nearly universal support for MCP and rising emphasis on semantic modeling, among others. Go to techtarget

12 content collaboration platforms for enterprises in 2026 When evaluating content collaboration platforms, business leaders have several options and must choose carefully to find one that best fits their needs. Go to techtarget

Hyland continues pivot to AI-fueled enterprise platform Can a fragmented ECM landscape support agentic AI? Hyland’s Jitesh Ghai believes it can be done. Go to techtarget

Best enterprise content management software of 2026 When buying enterprise content management software, businesses have several products to consider. Here are some of the leading ECM platforms to evaluate. Go to techtarget

EnterpriseDB updates WarehousePG with features that fuel AI The PostgreSQL database specialist’s data warehouse update targets AI development by adding predictable pricing, real-time data processing and improved governance capabilities. Go to techtarget

Different types of database management systems explained The various types of database software come with advantages, limitations and optimal uses that prospective buyers should be aware of before choosing a DBMS. Go to techtarget

Databricks adds $4B funding round; IPO could be next With a valuation well over $100 billion and strong revenue growth from both data management and AI, the vendor could be preparing to go public. Go to techtarget

ThoughtSpot automates full platform with new Spotter agents With agents for data modeling, dashboard development and embedding applications, the vendor is simplifying processes that have historically slowed analytics workflows. Go to techtarget

Couchbase adds agentic AI development suite to Capella DBaaS AI Services, which includes an integration with Nvidia and governance capabilities — among other features — represents the vendor’s growth beyond its database roots. Go to techtarget

IBM acquiring Confluent to boost AI development capabilities The purchase of a streaming data platform complements the tech giant’s existing tools by enabling developers to build agents using real-time information. Go to techtarget

How to choose the right content management system When shopping for a CMS platform, organizations should consider several factors, including security, compliance and cost. A friendly UX would be nice, too. Go to techtarget

Snowflake, Anthropic boost partnership with $200M commitment After first partnering in 2024 to make Claude models available in Cortex AI, the companies plan to collaborate on agentic AI development and marketing strategies. Go to techtarget

Informatica tightens bond with AWS’s AI development tools New features optimized for joint customers include MCP servers to connect governed data with foundation models and a framework for developing agents on the tech giant’s platform. Go to techtarget

Latest AWS data management features target cost control As the volume and complexity of enterprise data estates increase, and the size of data workloads grows due to AI development, the tech giant aims to help users reduce spending. Go to techtarget

9 examples of business intelligence use cases for companies BI tools and applications can help improve decision-making, strategic planning and other business functions. Here’s a look at nine top BI use cases for organizations. Go to techtarget

10 dashboard design principles and best practices Dashboards are a key tool for delivering analytics data to business users. Here’s how BI teams can design effective dashboards to help drive informed decision-making. Go to techtarget

Top 12 business process management certifications for 2026 These certifications and courses can help you gain the specialized knowledge you need to bolster your credentials and marketability as a BPM professional. Go to techtarget

One year of MCP: Support a must for data management vendors With most AI development initiatives focused on agentic AI, failure to provide the framework for easily connecting agents with relevant data is now a competitive disadvantage. Go to techtarget

Microsoft helps Premier League fuel fan experience with AI A new app built by England’s top soccer division using the tech giant’s data management and development capabilities draws on decades of data to deliver personalized insights. Go to techtarget

What are AI agents? Types and examples AI agents are autonomous intelligent software components that form the foundation of artificial intelligence (AI) systems. Go to techtarget

OpenText’s agentic AI glow-up While OpenText has talked AI agents before, its new vision is a radical departure. Go to techtarget

Snowflake integrates with Nvidia to speed AI/ML workloads Adding data science libraries featuring GPUs to the vendor’s development suite aims to exponentially improve the performance of application workloads. Go to techtarget

Precisely intros AI capabilities to simplify data quality The data integrity specialist’s new features, including a conversational interface and a fabric for connecting governed assets, address the growing emphasis on high-quality data. Go to techtarget

OpenText users get their Aviator enterprise content AI platform OpenText: More homegrown AI tools, fewer acquisitions. Go to techtarget

New Microsoft tools connect AI agents with proper data Semantic modeling to unite enterprise data and automated pipeline capabilities to feed applications with relevant information aim to give autonomous tools appropriate context. Go to techtarget

Ng: Biggest benefit of AI may be unlocking unstructured data Tech entrepreneur Andrew Ng says that in addition to autonomous action, one of the most beneficial applications of AI is enabling easy access to valuable unstructured data. Go to techtarget

Alation unveils agentic AI suite for governing critical data CDE Manager includes agents that set standards and establish rules to help enterprises to connect data to key operations and govern such data to ensure it can be trusted. Go to techtarget

Dremio Cloud: An autonomous lakehouse powered by AI agents The new platform automates complex data preparation and pipeline management tasks that fuel AI development and could be a differentiator for the vendor. Go to techtarget

Microsoft Ignite 2025 conference coverage Our guide to Microsoft Ignite 2025 has everything you need to know about the annual conference, including live news updates, expert analysis and highlights from last year’s show. Go to techtarget

15 common data science techniques to know and use Data scientists use statistical and analytical techniques to analyze data sets. Here are 15 popular classification, regression and clustering methods. Go to techtarget

Ataccama automates data quality with agentic AI-fueled suite The new version of the vendor’s platform automates tasks previously performed by humans to substantially reduce the time it takes to ensure that data can be trusted. Go to techtarget

At TechEd, SAP continues to lay down the AI data foundation New tools to speed up agentic AI development, open SAP platforms and provide access to data products were also touted as helping companies get business value from their AI. Go to techtarget

Snowflake delivers slew of AI tools, introduces new ones The newly released tools simplify access to enterprise data and enable deeper analysis through natural language to address challenges in AI development and data utilization. Go to techtarget

Experiment boldly, measure closely: A CIO’s GenAI playbook Samsara CIO Stephen Franchetti shares how a venture capital-like mindset and AI champion network have helped his organization scale internal GenAI projects. Go to techtarget

New Databricks tools target successful agentic AI development With enterprises struggling to build agents, new Agent Bricks features address accuracy and governance to help move development projects from pilot to production. Go to techtarget

What is customer data integration (CDI)? Customer data integration (CDI) is the process of defining, consolidating and managing customer information across an organization’s business units and systems to achieve a “single version of the truth” for customer data. Go to techtarget

What is a chief data officer (CDO)? A chief data officer (CDO) in many organizations is a C-level executive whose position has evolved into a range of strategic data management responsibilities, including data governance, data quality and data strategy. Go to techtarget

Why data semantics matters for context-aware systems Data semantics organizes context, relationships and logic across enterprise data to create systems that understand how information connects and informs decision-making. Go to techtarget

Informatica launches agents, adds new AI development tools Prebuilt agents for data quality and other data management tasks and a development framework featuring MCP support highlight the vendor’s Fall 2025 platform update. Go to techtarget

Streaming specialist Confluent unveils AI development suite In addition to a unified environment for building and deploying agents, the vendor launched a private cloud version of its platform and integrations that simplify data preparation. Go to techtarget

Streaming vendor Redpanda buys SQL engine, unveils AI suite With the Agent Data Plane, which features newly acquired SQL database capabilities, the specialist is expanding beyond its roots and adding tools to train and govern AI agents. Go to techtarget

What is a neural network? A neural network is a machine learning (ML) model designed to process data in a way that mimics the function and structure of the human brain. Go to techtarget

What is data analytics (DA)? Data analytics (DA) is the process of examining data sets to find trends and draw conclusions about the information they contain. Go to techtarget

Couchbase ups database vector search, indexing capabilities The vendor’s update takes a three-pronged approach to storing and searching vectorized data to make building AI tools trained on massive amounts of relevant information faster. Go to techtarget