{"id":171,"date":"2024-11-27T05:00:50","date_gmt":"2024-11-27T05:00:50","guid":{"rendered":"https:\/\/mailitics.com\/index.php\/2024\/11\/27\/continuents-tungsten-copilot-transforms-technical-and-customer-support-efficacy-and-efficiency-167032-aspx\/"},"modified":"2024-11-27T05:00:50","modified_gmt":"2024-11-27T05:00:50","slug":"continuents-tungsten-copilot-transforms-technical-and-customer-support-efficacy-and-efficiency-167032-aspx","status":"publish","type":"post","link":"https:\/\/mailitics.com\/index.php\/2024\/11\/27\/continuents-tungsten-copilot-transforms-technical-and-customer-support-efficacy-and-efficiency-167032-aspx\/","title":{"rendered":"Continuent?s Tungsten Copilot Transforms Technical and Customer Support Efficacy and Efficiency"},"content":{"rendered":"<p>    Continuent?s Tungsten Copilot Transforms Technical and Customer Support Efficacy and Efficiency<br \/>\n \t<BR><br \/>\n<BR><\/BR><br \/>\n    <!-- no image --><br \/>\n \t<BR><br \/>\n<BR><\/BR><\/p>\n<div>Continuent, the leading provider of high availability and continuous operations solutions for business-critical applications using MySQL and MariaDB databases, is unveiling Tungsten Copilot, an AI-powered tool designed to enhance technical and customer support, increasing issue detection, analysis, and resolution speed. As part of Continuent&#8217;s ongoing strategy to improve its customer service operations, Tungsten Copilot intelligently identifies and provides actionable steps in the event of technical issues.<\/div>\n<p> \t<BR><br \/>\n <BR><\/BR><\/p>\n<p> \t<BR><br \/>\n<BR><\/BR><br \/>\n<a href=\"https:\/\/www.dbta.com\/Editorial\/News-Flashes\/Continuents-Tungsten-Copilot-Transforms-Technical-and-Customer-Support-Efficacy-and-Efficiency-167032.aspx\">Go to dbta<\/a><br \/>\n \t<BR><br \/>\n <BR><\/BR><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Continuent?s Tungsten Copilot Transforms Technical and Customer Support Efficacy and Efficiency Continuent, the leading provider of high availability and continuous operations solutions for business-critical applications using MySQL and MariaDB databases, is unveiling Tungsten Copilot, an AI-powered tool designed to enhance technical and customer support, increasing issue detection, analysis, and resolution speed. As part of Continuent&#8217;s [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[60],"tags":[66],"class_list":["post-171","post","type-post","status-publish","format-standard","hentry","category-dbta","tag-dbta"],"_links":{"self":[{"href":"https:\/\/mailitics.com\/index.php\/wp-json\/wp\/v2\/posts\/171"}],"collection":[{"href":"https:\/\/mailitics.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mailitics.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mailitics.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mailitics.com\/index.php\/wp-json\/wp\/v2\/comments?post=171"}],"version-history":[{"count":0,"href":"https:\/\/mailitics.com\/index.php\/wp-json\/wp\/v2\/posts\/171\/revisions"}],"wp:attachment":[{"href":"https:\/\/mailitics.com\/index.php\/wp-json\/wp\/v2\/media?parent=171"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mailitics.com\/index.php\/wp-json\/wp\/v2\/categories?post=171"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mailitics.com\/index.php\/wp-json\/wp\/v2\/tags?post=171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}