STAT+: Epic\u2019s AI overhaul promises to address EHR headaches for clinicians and patients
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VERONA, Wisc. \u2014 Epic CEO Judy Faulkner took to the stage at the company\u2019s sci-fi-themed annual customer meeting Tuesday in a lavender wig, bright green glasses, and silver pants. In the spirit of \u201cmaking science fiction science fact,\u201d she announced several new artificial intelligence features the electronic health records system giant will be integrating into its software.<\/p>\n
New additions introduced by Faulkner<\/a> and others include an AI scribe powered by Microsoft to rival products from health tech unicorns like Abridge, and AI assistants targeted at doctors, patients, and administrative staff. The updates promise to address common headaches like the hours doctors spend on clinical documentation and the difficulty patients face getting answers about their care.<\/p>\n With more than 40% of the EHR market for hospitals<\/a>, Epic\u2019s approach to AI reflects its dominance. It kept a relatively low profile while others raced to edge out the competition with announcements for back-office coding tools, physician co-pilots, armies of voice AI agents, and more. Second largest EHR vendor Oracle Health has for almost a year touted a refreshed \u201cAI-native\u201d EHR<\/a>, reupping its announcement<\/a> ahead of Epic\u2019s annual meeting. On Monday, AI scribe platform Ambience announced a new Epic-specific EHR navigation AI agent built on OpenAI\u2019s new GPT-5 large language model.<\/p>\n Continue to STAT+ to read the full story\u2026<\/a><\/p>\n<\/div>\n