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<\/p>\nBendigo Bank<\/a> has awarded Google Cloud<\/a> a multi-year agreement aimed at ensuring its staff and customers can access AI capabilities and cybersecurity defences.<\/p>\n The agreement, which builds on the bank\u2019s existing relationship with Google Cloud for core digital infrastructure, is designed to enable Bendigo Bank\u2019s team to more effectively use AI, streamline operations and build new team skills. Under the deal, Bendigo Bank will deploy Gemini Enterprise to all employees, and will roll out Gemini Code Assist to help its developers build, test and deploy digital solutions.<\/p>\n The decision follows a pilot of Gemini Enterprise that Bendigo Bank said resulted in substantial time savings and efficiencies, and enabled the deployment of innovative uses for AI across multiple domains.<\/p>\n Examples include the ability to process customers\u2019 lending and financial applications faster with automated lending, title and document search functions, to identify and respond to potential instances of financial crime using custom AI models, and using generative AI to identify product-market gaps.<\/p>\n Bendigo Bank CEO Richard Fennell said the expanded agreement with Google is about democratising AI.<\/p>\n \u201cBy putting these tools in the hands of every single one of our people, we\u2019re creating a workforce that\u2019s as well-equipped for the future as possible,\u201d he said.\u00a0\u201cThe digital ecosystem we\u2019ve built with Google Cloud will support our people to adopt an AI-first mindset and leverage this capability in the course of their working day, whether that is developing simpler and higher-quality code or helping customers make more informed choices.\u201d<\/p>\n Google Cloud VP for Australia and New Zealand Paul Migliorini added that the company is deeply committed to its relationship with Bendigo Bank.<\/p>\n \u201cThrough our ongoing sharing of knowledge and best practices, we are confident that the bank\u2019s employees will become AI innovators in their own right, setting new standards for customer experience and performance that may resonate across Australia\u2019s entire financial services industry,\u201d he said.<\/p>\n Meanwhile Bendigo Bank has committed to migrating its cybersecurity operations from its existing platform to Google Security Operations and Google Security Command Centre.<\/p>\n The migration will complement the work underway to modernise the bank\u2019s warehousing environments into BigQuery, and its VMware<\/a> environments onto Google Cloud.<\/p>\n